Frequently Asked Questions
-
Where is the studio & where do I park?
We are located at 2409 Crabtreet Blvd Suite 118 in Raleigh, NC. Parking is available in the lot in front of the building.
-
What should I bring to class?
Plese bring a mat & water. We provide all equipment needed for class. We recommend wearing indoor sneakers for our Dance Cardio & Sculpt classes.
-
When should I arrive for my class?
Please arrive at least 10 minutes early to check in, get set up, and settle into your space. Doors will close at the start of class time.
-
How long are classes? Are classes heated?
All classes are 50 minutes. Most classes are “warm.”
-
Are classes beginner friendly?
Yes! All classes are designed to be accessible to a range of fitness levels. Our instructors offer variations and encourage you to move at your own pace.
-
Is there a waitlist for classes?
Yes! If a class is full, you can join the waitlist. You’ll be notified via email or text if a spot opens up. You will automatically be added to class up to one hour before class start time.
Studio Policies
-
Phone Policy
Phones are not allowed in the studio space before and during class. Phones must be silenced and stored before entering the studio space.
-
Late Cancellation Policy
We get it - life happens! However, to keep things fair for everyone, please cancel your class 12 hours in advance of the class start time. Cancellations made within the late cancellation window will result in a $10 penalty.
-
Late Arrival Policy
Out of respect and safety for the instructor and other clients, we will not allow entry into class more than 5 minutes after class begins. If you arrive late, your spot may be given to a waitlisted client. Late arrivals will be considered No-Shows.
-
No-Show Policy
If you do not show up for your scheduled class time and did not cancel in advance, you will be considered a no-show. You will incur a $20 penalty.
-
Waitlist Policy
Clients on the waitlist who are present at the studio will be offered spots starting 3 minutes before class time. Waitlisted clients will be offered spots in class based on their place in line on the waitlist.